Snowsports Team Leader

We are seeking a Team Leader to join our Snowsports team at Mt Hutt, Methven for the 2025 winter season. Reporting directly to the Head of Snowsports, this role is pivotal in ensuring exceptional lesson experiences and smooth operational functions within the mountain environment. The Team Leader will play a key role in supporting the growth of Snowsports, acting as the 'Duty Manager' as needed, managing Lead Instructors, and fostering communication across various departments. The ideal candidate will possess strong leadership skills, a deep understanding of Snowsports performance metrics, and the ability to adapt quickly to innovative technologies and processes. With a focus on customer experience, financial performance, instructor development and safety, this role offers an exciting opportunity to lead a team in delivering outstanding and memorable experiences for our guests.

In this role, the Team Leader will actively contribute to achieving Snowsports performance KPIs. The candidate should excel in providing an awesome customer experience by being present in guest-facing environments, facilitating group lessons, and resolving disruptions efficiently. Additionally, the role involves delivering excellence in Snowsports through participation in training and ensuring safety measures are in place. The successful candidate will be a leader who embodies NZSki’s vision and values, communicates effectively with the instructor team, and demonstrates on-snow leadership. If you have the qualifications, experience, and passion for Snowsports leadership, apply now to contribute to the success of our ski areas and elevate the guest and staff experience at Mt Hutt, Methven.

Our Snowsports School runs daily, weekly and holiday, ski, snowboard and adaptive programmes.

Reporting to the Head of Snowsports, this is a full-time winter seasonal position, commencing early June to mid October.

About the Role 

• support the Head of Snowsports and Team Leaders to lead a team of approximately 100 Ski & Snowboard Instructors in a fast paced environment that presents a diverse range of challenges
• provide operational and strategic insight to help develop our objectives for the season ahead
• assist with the day-to-day operations of the department and will focus on identifying opportunities to improve operational efficiency and service quality
• leading from the front, your role is to inspire and motivate staff members to deliver exceptional guest experiences and ensure they receive opportunities to further develop their skills and teaching methods

About You

• our ideal candidate will be an inspiring leader, with a proven can-do attitude and commitment to excellence in all aspects of their work
• you'll need to be a highly effective communicator - able to listen and deal quickly and professionally to a regular stream of queries from staff and guests alike
• you will also need to be highly organised with a disciplined approach to time management and delegation
• an in-depth understanding of the instructor profession and the development pathways for instructors is essential
• adaptable and responsive to the demands of our seasonal business and changing environment
• dedicated, flexible and willing to take ownership of the staff and guests experience
• be committed to learning and self-development

Skills and Qualifications

• competent with a range of computer software packages especially Microsoft Office
• ability to master new software and trouble shoot problems quickly is an advantage
• experience working as a ski/snowboard trainer or examiner an advantage
• current Membership to the New Zealand Snowsports Instructors Alliance or foreign equivalent i.e. BASI, PSIA/AASI, PSIC, CSIA/CASI, AMSI, IASI, APSI, DDS, OSSV, ENSA
• 5+ seasons instructing and coaching experience
• at least two seasons leadership experience in Snowsports 

Further Information

• All successful applicants will be required to be vetted by the NZ Police
• Applications close January 13th 2025

As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.

Uniform for all roles is provided (just bring your own base layers)

A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:

• 3 Peak winter season pass (Full Time crew)
• Discounted day passes at other ski areas
• Transport to/from mountains.
• Fantastic wellbeing support for all staff
• Nutritional hot crew meals each day (Discounted)
• Discounts at many local eateries, bars, breweries and retail outlets
• Discounts on mountain
• Regularly organised social activities off mountain
• Cool recognition programmes with prizes
• Earn and learn – free ski lessons (Full Time crew)