Conference and Events Sales Manager

We’re looking for an excited and passionate leader who wants to make an amazing first impression (and ongoing impression) for our guests – each and every time!. 

As Conference and Events Sales Manager at Vibe Hotel Subiaco, you’ll have this opportunity, and so much more.  We know you’ll feel right at home.

As part of our leadership team you’ll champion the way – rolling up your sleeves and getting in amongst it all as needed with all of our other leaders.  You're the master chameleon – blending in with operations, restaurant outlets, even front office – whatever it takes you are the ‘go to’.

Like us, you’re switched-on and just the right amount of quirky. You bring a healthy sense of humour, boundless energy, superstar know-how, curiosity and creativity to everything you do – and, yes, we know that covers a lot. While there’s no doubt multi-tasking is your middle name you’ll have a superstar team to support you – and for you to support to ensure all the right boxes are ticked, and our guests are smiling ear to ear.

It’s why we want you on our team overseeing weddings, parties, corporate shindigs and every other conceivable celebration. 

Guaranteed, no two days – or events – will ever be the same, which is just the way you like it. So do we. We can’t wait to see you delivering standout conferences and events that redefine the term trendsetter. Sure, you’re tech-savvy and business-focused, but, above all, you listen to what people want, exceed expectations (on time, within budget), and always bring your team on the journey. 

Like you, we nurture and celebrate the passionate and the talented, and we promise to give more back. 

As Events Sales Manager, Responsibilities include but are not limited to: 

• Ensure all event orders are produced and circulated by 10 days prior to booking, and ensure any additional bookings are circulated within the required time as agreed by your manager.
• Ensure accuracy of all relevant information, dates, costs etc. are responded to within a 24-hour window.
• Ensure up to date files including quotes, contracts and event orders are kept in accordance with TFE hotels procedures to allow improvement of revenue forecasting, manpower planning and operational team communication.
• Communicate relevant guest information to department heads or other departments advising them of any amendments in a timely manner.
• Conduct as required inspections to build ongoing guest relationships.
• Meet and greet your clients.
• Communicate with the Event Organiser throughout the function to ensure its success.
• Adhere to hotel policies when making guest bookings.
• Ensures that all guest information is accurately keyed into the conference booking system.
• Ensure that all signs for the Banquet Operation are complete on a daily basis.
• Obtain and analyse client feedback and follow up on past events, rectifying any problems and securing future business.
• Perform administrative duties such as processing progress payments, updating event signage, invoicing and finalising of accounts etc.
• Maintain a portfolio of regular guests ensuring revenue opportunities are maximised through regular phone calls, emails and site inspections.
• Support the Sales Department on important MICE site inspections and client familiarisations.
• Review all daily food & beverage and conference charges posted to relevant accounts during each event, to ensure all charges are in line with run down and event orders.

It’s an exciting time to join the leadership team at TFE Hotels. Are you ready to dive in and find more? You deserve it. 

Base Salary: between $70,000.00 to $80,000.00 per annum excluding superannuation