Facilities Support Officer

We are seeking a Facilities Support Officer to provide broad business support services to the Property (Facilities) team, enabling proactive and cost-efficient facilities management. This role involves delivering reliable, confidential, and seamless support to the team. The RLC facilities portfolio includes over 250 buildings, valued at over $500M, spread across the Rotorua district.

In this role, you will be responsible for the management and system administration of all requests for service (RFS) allocated to Property (Facilities), including reassigning tasks to appropriate team members, sending requests to approved contractors, and updating the status and timeframes for completion. You will also define and document facilities procedures in accordance with agreed methodology.

You will set up and maintain systems for recording facilities capital project renewals and operational portfolio costs. Additionally, you will provide financial administration and support to the Property (Facilities) unit, which includes generating, processing, and receipting Purchase Orders through the EPO system, and raising and processing invoices in adherence with the Procurement Policy.

Your responsibilities will also involve updating and refreshing the Property (Facilities) online information and communication with the organisation, ensuring that relevant online information is current, up to date, and available via Council’s Intranet and Council/Committee update reports.

You will coordinate and facilitate staff training and education on facilities tools and platforms. Furthermore, you will provide input into timely, high-quality, action-orientated executive management reports.

You will be accountable for services within the Facilities department and maintain key relationships with other departments or corporate functions.

This position closes on 19 January 2025

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