Operations Manager (Facilities) - Auckland

Are you a dynamic, results-driven leader ready to make an impact in the Auckland facilities management space? Citycare Property is seeking an experienced Operations Manager to oversee the strategic and operational delivery of our facilities management and maintenance contracts across our Auckland Council Contract. This is your chance to shape a high-performing team, drive innovation, and lead the growth of a substantial and thriving FM business.

What You’ll Bring to the Table:

• 5+ years of experience (and/or relevant qualifications) in facilities or building management – you know your way around a building like no one else.
• A deep understanding of technical asset management, with experience in using systems like BIM and building management software.
• A natural communicator who knows how to build relationships, influence stakeholders, and get things done.
• A problem-solver who loves rolling up your sleeves and coming up with practical solutions that deliver value.
• An expert in Health & Safety – you understand the importance of mitigating risks and keeping everyone safe.

What You’ll Do:

• Lead the Auckland FM Operations: Oversee commercial success, drive performance, and ensure efficient service delivery across maintenance contracts.
• Drive Growth & Innovation: Identify and capitalize on new business opportunities while introducing cutting-edge service lines to enhance customer value.
• Shape Strategic Directions: Develop and execute operational plans that align with Citycare Property’s goals, ensuring profitability and growth in the region.
• Strengthen Customer Relationships: Build lasting partnerships, set high service standards, and resolve issues swiftly to maintain strong stakeholder satisfaction.

What We’re Looking For:

• Leadership Expertise: Proven experience in operational leadership, with a focus on facilities management and maintenance.
• Growth Mindset: A strategic thinker who is passionate about driving performance, innovation, and expanding business opportunities.
• Customer-Centric: A collaborative leader who values building strong relationships and maintaining customer satisfaction.
• Financial Acumen: Strong understanding of financial management, including budgeting, cost control, and commercial success.
• Cultural Awareness: A commitment to promoting inclusivity, upholding Te Tiriti o Waitangi principles, and ensuring a culturally confident workforce.

Why Citycare Property?

• Be part of an industry leader committed to delivering world-class service and creating long-term value for clients.
• Lead an impactful team dedicated to fostering growth, innovation, and a positive work culture.
• Shape the future of facilities management in Auckland by leading transformation and continuous improvement.

We encourage all applicants, regardless of their background or experience, to apply if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.