Administration Assistant – Intensive Family Preservation

About the role 

• Location: North Parramatta
• Employment Type: Permanent Part-Time (14 hours per week)
• Work Days: Must be available on Tuesdays and across Monday and/or Wednesday (flexibility to work across 2 or 3 days)

Are you a proactive and highly organised professional who genuinely cares about making a difference in the lives of families? Do you thrive in a supportive environment where your initiative and attention to detail can help a team succeed?

Join our Intensive Family Preservation (IFP) program as an Administration Officer, providing vital support to a passionate team dedicated to strengthening families and keeping children safe at home. Your ability to identify gaps and respond to challenges will ensure the team can focus on delivering critical services to families in need.

About you in the Role

As an Administration Officer, you’ll be the backbone of our IFP program, ensuring smooth operations by handling essential administrative tasks and supporting caseworkers in the field. Your role will include:

• Reception & Liaison: Acting as the first point of contact for internal and external enquiries, liaising with service providers and contractors.

• Administrative Support: taking meeting minutes, preparing documents, data entry and supporting financial processes.

• Event & Meeting Coordination: Setting up and scheduling meetings, booking travel, and organizing program-related events.

• Fleet & Safety Management: Overseeing program vehicles, processing logbooks, and ensuring team safety while caseworkers are in the field.

• Office Management: Maintaining office systems and handling general administrative duties as required.

What you need to succeed

To excel in this role, you’ll need:

• Strong customer service skills, with the ability to liaise with people at all levels and de-escalate difficult interactions.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• A keen eye for detail and accuracy.

• Excellent time management and ability to prioritise tasks.

• A collaborative mindset—able to work independently and within a team.

• A valid NSW Employee Working with Children’s Check.

Even Better

• A Certificate III in Business Administration.

• Experience working in a not-for-profit organization.

Why Join Us?

At Uniting, we offer:

• A meaningful career where your work directly impacts families in need.

• Training and mentoring to support your professional growth.

• Up to 3 additional ex-gratia days on top of annual leave.

• A welcoming and inclusive team culture.

How to apply and to be considered for this opportunity you MUST

Click “Apply Now” and submit your resume along with a cover letter responding to the two targeted questions below (max. 2 pages):

TQ1: Tell us about a time you monitored or reviewed information to detect a problem. How did you respond?

TQ2: Describe a work process you improved. How did you know it was needed, and what was the result?

If you have any questions, please contact Alex Sullivan from Uniting Talent Acquisition Team  at 0466 801 937 or asullivan@uniting.org.

Applications close: 11:55pm, Tuesday 25th March 2025

About Uniting

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.