Conference and Events Manager

Join the vibrant team at Rendezvous Hotel Melbourne, where the allure of a fully refurbished, full-service heritage-listed grandeur awaits.  Immerse yourself in a world where every corner is alive with possibilities – from arts and culture to heritage and shopping. Within our walls, experience the history and romantic interiors that offer a warm and inviting retreat.

From Mr. Tompkins to Ms. Ava, In-Room Dining to our Crew Lounge, with 11 Conference and Event Spaces including the recently refurbished King Edward Ballroom, as well as Front Desk and room operations – our hotel thrives on excellence in every aspect.

Rendezvous Hotel Melbourne sets the bar high with tailored, elevated, and sophisticated service. That's why we're seeking nothing short of the best for the Conference and Events Manager role to sell our remarkable venues.

About the role:

Reporting to the Director of Sales, the Conference and Events Manager, is responsible for generating quality business for weddings, parties, corporate events and every conceivable celebration. You convert leads into contracts for the Conference and Events department, managing the A-Z of quoting, proposals, contracts and execution to deliver standout conferences and events that set, break, then recreate industry benchmarks

Key Responsibilities include (but not limited to):

• Oversee all conference enquiries, ensuring accuracy of relevant information.

• Manage existing business relationships with internal and external stakeholders
• Build strong relationships with current and prospective clients, driving new business opportunities through sales calls, presentations, virtual updates, and site inspections.

• You’re on-hand to support your conference attendants with more complex functions at your hotel to ensure smooth running of events and liaise with the client to alleviate any problems.
• Files, quotes, contracts and BEOs are always up to date
• Review procedures to improve revenue, forecasting, manpower planning and operational team communication.
• Obtain and analyse client feedback and follow up on past events for continuous improvement
• Proactively procure new business from prospective clients in line with KPIs.

About You:

• A minimum of 3 years in a senior leadership role in Hotel Conference Sales, from a busy conference or event venue.

• Strong commercial acumen (financials and budgets)

• Exceptional time management, and the ability to multitask.
• High level attention to detail
• Confident and articulate communication, presentation and networking skills.

• Proficient in Microsoft Office and sales/event management software (iVvy desirable).

• Full permanent working Rights in Australia

Why TFE Hotels:

• Supportive, friendly team and company culture 
• Global hotel discounts for you and your family and friends  
• Travel and wellness discounts  
• Paid Birthday leave to celebrate the day and eat cake 
• Food & Beverage discounts at our cool bars with amazing views 
• Leave options to attend to the things in life that are important to you 
• Paid parental leave  
• International exchange-the chance to explore your career on the other side of the globe  
• Learning, development & career progression  
• Community engagement (giving back)  
• Recognition and your chance to shine  

If this sounds like you, apply today!

We recognise and celebrate your uniqueness and promise to give more back. So, if you’re looking for a career with no limits, we’re the place for you. We want you to help run the show and in return, we promise TFE will be yours to make. So, dive in and find more as part of our leadership team at TFE Hotels!