Hotel General Manager

The Savoy Hotel on Little Collins is unique, charismatic, and elegant, appealing to a more sophisticated audience in search of an exciting and exclusive experience. We are seeking an experienced General Manager who provides the experience for our guests to be both charmed and absorbed by our distinct sense of story, provenance and stylish presentation setting the bar high with tailored, elevated, and sophisticated service.

Join the vibrant team at The Savoy Hotel on Little Collins, where the allure of a refurbished, full-service heritage-listed grandeur awaits.  Immerse yourself in a world where every corner is alive with possibilities – from arts and culture to heritage and shopping. Within our walls, experience bespoke interiors that offer a warm and inviting retreat.

Situated opposite Southern Cross Station on Spencer Street, less than a minute’s walk to Melbourne’s tram network the hotel is centrally located to Marvel Stadium, the Melbourne Exhibition and Convention Centre and both the Southbank and Docklands precincts,

Key responsibilities include:

• Develop and implement hotel-wide strategies that deliver products and services to exceed the needs and expectations of guests and guests and provide a return on investment to the owner and TFE hotels.
• Manage and implement the brand service strategy and brand initiatives.
• Providing strategic leadership, playing a crucial role in guiding the property towards sustained success and growth.
• Responsible for setting the strategic direction and vision under a Hotel Management Agreement (HMA) with owner reporting.
• Present monthly reporting package to the ownership team,
• Ensure the delivery of an exceptional Food and Beverage product and service that exceeds our guests’ needs including strong understanding of regulations and compliance requirements within the hospitality industry including liquor licensing, workplace health and safety standards, food safety regulations, and employment laws. Ability to ensure all operations adhere to these standards to maintain a safe and compliant working environment.
• Knowledge of Hospitality Industry General Award (HIGA), including its classifications, allowances, and conditions. Familiarity with the award's application. Ability to ensure all operations adhere to these standards to maintain a safe and compliant working environment.

Now, let us talk about you:

• A visionary leader with a minimum of 5 years’ experience managing a complex, medium scale CBD property (160+ rooms) with on property F&B and C&E.
• Previous experience in driving the on-property sales and marketing under a centralised model.
• Proven results in developing and delivering C&E strategies and standalone F&B outlets.
• Experience working in Melbourne (desirable)
• Demonstrated achievements in delivering growth results in hotels and driving revenue.
• Previous experience working in a centralised hotel management model.
• Experienced in owner engagement, monthly reporting and strong understanding of HMA’s.
• Strong commercial acumen with a proven track record in revenue management and driving top line sales.
• Have an eye for detail and an analytical mind reviewing and compiling of financial reports and overall day-to-day financial processes.
• An inspirational leader managing teams, building culture and working with regional peers.
• With a proven track record of developing and leading several head of departments, you bring a wealth of experience to the table.
• Previous experience with projects and capital expenditure
• High standard of attention to detail and strong communication (written & verbal)
• Excellent personal presentation
• Full permanent working rights for Australia

Why TFE Hotels:

• Supportive, friendly team and company culture
• Global hotel discounts for you, your family and friends
• Travel and wellness discounts.
• Paid Birthday leave to celebrate the day and eat cake.
• Food and Beverage discounts.
• Leave options to attend to the things in life that are important to you.
• Paid parental leave.
• Go Global - International exchange opportunities.
• Learning, development, and career progression
• Community - Giving back out there, feels extra good here.
• Recognition with your chance to shine.

As a senior member, you are also eligible for bonus incentives, onsite parking and dry cleaning.