Assistant Strata Manager

Who is PICA Group?
PICA Group is Australia’s leading strata and property services provider made up of a unique network of industry specialist businesses in strata and facilities management, property development, debt recovery and legal services. We enhance Australia’s community living by caring for one of our customer’s most valuable assets, their investment, and their home.

Who we’re looking for:
We are on the lookout for a customer focused Assistant Strata Manager to work from our QBS Upper Coomera office. This role is integral to our core business of delivering professional strata management services to our clients. Supported by a customer care team and centres of expertise, we work as one team to deliver value to our customers. We convert challenges into opportunities and pride ourselves on having fun while working hard to be the best in the industry. Some of this team’s magic can be found in their warm and friendly approach and their incredibly social workplace.
  
What you’ll be doing:

• Assisting with both the new development team as well as completing assistant strata management tasks.
• Build or build on your strata knowledge and support assigned Strata Managers in the service delivery of PICA’s Owners Corporation Management Agreements with repairs & maintenance, levies, meetings, compliance, and insurance.
• Engage with committee members either by email or phone to provide information or handle situations related to their community.
• Maintain documents and records related to the community within a document management system.
• Prepare and update meeting records and documents such as minutes and meeting agendas using a digital document transaction system. May attend AGM or committee meeting with Strata Manager.
• Assist with setting up utilities accounts, maintaining both hard copy and electronic books and records

  
About you:

• You have some experience in an admin role
• You know how to use Microsoft but also have experience using a CRM/Document management system
• Experience in property management, strata/body corporate or real estate not a requirement but beneficial
• You see challenges as opportunities and know how to problem solve
• You have great relationship building skills

  
What we can offer you!
If you haven’t heard of PICA Group, check us out: http://picagroup.com.au/, I think you’ll be impressed.  We have over 700 staff and 30 branches along the east coast, from Far North Queensland down to Tasmania.  We’re undergoing an exciting transformation, investing heavily in new products, technology and people initiatives – it’s a great time to join and be part of our growth.
  
Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.6 star rating is nothing to sneeze at.

How to apply:

If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.
  
At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.
  
For up-to-date information about PICA Group, visit us:
  
https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/
https://picagroup.com.au/
  
You must have the right to live and work in this location to be considered for this opportunity.
  
It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.