Collections Officer

Brand new and exciting opportunity for a Collections Banking Officer to join our finance team. 

At Opal HealthCare, we know that companies don’t succeed, people do. 

This is aged care but not as you know it!

Opal HealthCare is one of Australia’s largest residential aged care providers, with 133 Care Communities across five states and a national team of over 20,000 dedicated professionals, we're changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.

What can we offer you?

• Attractive salary package. 
• Fantastic career development opportunities.
• Hybrid working options, both in the Office and from Home. 
• Access to the Opal Academy. https://academy.opalhealthcare.com.au  
• Based in our beautiful Burnley home office

About the role:

We are currently looking for a Collections Banking Officer to join our finance team. This is a 6 month fixed term opportunity.

To be successful in this role you will have:

• Proven communication, negotiation and interpersonal skills
• Excellent knowledge of debtor processes and ability to negotiate (debt collection)
• Excellent written and oral communication skills
• Excellent prioritisation and time management skills
• Excellent customer relationship management skills
• Excellent computer/data entry/excel skills
• Demonstrated problem solving skills
• Ability to work effectively with residents, team members and other support functions to achieve customer service outcomes
• Ability to handle sensitive and confidential information
• Ability to assist in the implementation of process improvement and efficiency opportunities
• Proven record of successful management of Banking Functions in a Corporate Environment

Experience/Qualifications required:

• Minimum 3 years’ experience in similar roles
• Diploma in Accounting essential
• Bachelor’s degree qualifications in a business or finance related discipline are desirable
• Specific qualifications/experience in credit control is desirable
• Knowledge of aged care industry and regulations is highly desirable
• Excellent attention to detail and quality focus and ability to handle sensitive and confidential information
• Experience in working in a highly regulated environment is advantageous
• Intermediate level Excel skills is essential

All applicants must be willing to obtain a police clearance certificate via Opal HealthCare’s police check system.