Customer Support Manager - Ivanhoe

At Opal HealthCare, we know that companies don’t succeed, people do. 

Opal Healthcare is Australia’s largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.

 Role requirements and responsibilities:

• Based @ Ivanhoe
• Experience in Sales/Administration roles desired
• Experience in Hotel / Duty or Property Management is welcome
• Management of customer enquiries, conduction of site tours
• Management of sales pipeline to improve conversion rates
• Implementing sales programs to improve uptake of additional services
• Monitoring service standards and customer feedback
• Reception and other administration duties where required

At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:

• Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
• Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
• Internal & external training programs
• National secondment opportunities to diversify your experience   
• Sector leading training, systems & innovation

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.