Regional Resident Wellbeing Manager

About Keyton

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. 

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.   

Your Day on A Page

Based at our Sydney office, the Regional Resident Wellbeing Manager will be responsible for providing leadership, coaching, strategic direction, and operational support to a team of resident health and wellbeing coordinators across NSW and QLD.

The successful candidate will oversee the ongoing implementation of the internal resident wellbeing program and play an integral role in the monitoring and evaluation of the program deliverables.

At Keyton, we are one team, and our Regional Resident Wellbeing Manager will embody our values every day:

Connect as One Team:

• Working collaboratively with the village operational teams to ensure optimal delivery of the resident wellbeing program
• Supporting the wider SSW (safety, sustainability, wellbeing) business function with any key initiatives as required
• Assist the recruitment and onboarding of team members

Realise the Opportunities:

• Provide leadership, support and guidance to wellbeing coordinators with program planning and service delivery that includes ensuring wellbeing village events/initiatives are being implemented in an efficient manner
• Ensuring service delivery is meeting program related KPI’s
• Having growth mindset and continuous improvement, step into the unknown with endless possibilities

Make Room for Kindness:

• Embrace a solution-focused approach by giving people the time and understanding they deserve
• Leverage your demonstrated experience to develop and nurture key working relationships with a diverse range of internal and external stakeholders

Respect Everyone’s Journey:

• Demonstrate a deep understanding of age-related health changes, health promotion, and preventative health measures
• Leverage your knowledge of chronic diseases and their implications on wellbeing, while understanding the continuum of care within an independent living environment.

Find the Fun:

• Ensuring the national resident wellbeing calendar is actively delivered and promoted across villages in the region.

Lead with Heart:

• Build and manage relationships with key internal and external stakeholders and suppliers

Who You Are

• A degree qualification in an Allied Health profession
• Relevant industry experience in the Aged Care/Health sector and/or working with seniors
• Relevant clinical experience with health promotion, service planning, and service delivery with preventative health/wellbeing programs or initiatives
• A current Australian Driving Licence
• Leadership experience – managing a team and developing others
• Exceptional stakeholder management skills
• Exceptional budget management skills
• Exceptional communication and influencing skills
• Current First Aid certificate (desirable)
• Postgraduate qualifications in a relevant field (desirable)

Keyton Perks & Benefits

• Competitive salary and bonus scheme
• A supportive and friendly work environment
• Hybrid working environment – opportunity to work from home
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Fitness Passport for you and your family
• Reward & recognition services
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• Be part of a team that values innovation, compassion, and making a difference

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Regional Resident Wellbeing Manager opportunity and explain how your skills and qualifications align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.