Village Support Officer

About Us

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. 

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.   

The Role

Harbourside Village is currently seeking a Village Support Officer (Casual) for our retirement village located in Mindarie.

Duties will include responding to resident enquiries, general administrative duties, food services, general domestic cleaning and housekeeping of community centre and apartments, assisting with our village events, responding to call outs, undertaking first aid and initiating emergency services where required.

Casual Shift:

• Approx. 3 shifts a fortnight, including weekends.
• Evening shifts (5pm-9pm), passive overnight sleepover (9pm-6am), Morning shifts (6am – 8am)
• Additional assistance required for leave coverage

Who You Are

The successful candidate will be enthusiastic, committed, dependable and be dedicated to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents’ needs are met. A background in either hospitality, healthcare or customer service would be advantageous, as well as having the following:

• A current Level 2 First Aid Certificate (or be willing to obtain)
• Experience working with the elderly
• The ability to make critical decisions and remain calm under pressure
• Be motivated and able to take initiative
• Basic computer skills
• Flexible and open to work on weekends, public holidays, and during the Christmas period

Perks & Benefits

• Training and working with a collaborative and fun team
• Career development and growth opportunities
• Health & Wellbeing Program
• Fitness Passport – discounted gym membership

Ready to join the fun?
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! 

Apply now and be a part of something truly special.

Please note: You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with evidence prior to joining. For selected roles more physical in nature, pre-employment medical assessments may also be required prior to any employment offers being made.