Senior AI Engineer

Senior AI Engineer

Full Time Opportunity

As a Senior AI Engineer, you’ll design, build and maintain robust, scalable and secure systems that integrate generative AI into real-world customer and internal applications. You’ll work across prompt orchestration, retrieval-augmented generation (RAG), LLMs and AI agent frameworks to deliver intelligent features — while championing code quality, performance, and reliability.

You’ll collaborate with platform engineers, product teams and architects to ship features that make a real difference — with plenty of room to experiment and grow.

Key Duties:

• Build and maintain production-grade GenAI features and APIs
• Apply best practices in cloud-native AI delivery (RAG, LLM integration, orchestration)
• Collaborate across disciplines to translate business needs into AI solutions
• Improve observability, maintainability and developer experience
• Contribute to internal frameworks, reusable components and documentation
• Lead code reviews, guide architectural decisions, and support platform reliability
  
  

What are we looking for?

• Typically 5+ years in software engineering, ideally with .NET, Node.js or Python
• Strong cloud-native engineering (AWS preferred) + containerisation (Docker, K8s)
• Experience integrating with LLM APIs (e.g. OpenAI, Azure OpenAI, Claude, Mistral)
• Familiarity with LangChain, RAG, vector DBs, embeddings, agents, etc.
• Knowledge of ML/AI frameworks like Hugging Face, TensorFlow or PyTorch
• Strong API design, observability tooling, and DevOps familiarity
• Collaborative mindset and experience in Agile cross-functional teams
  
  

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

• A hybrid working week of in-house collaboration and working from home flexibility
• Your own parking space onsite, or an annual $1200 travel allowance
• Modern building facilities including a dedicated & subsidised on-site company café (weekly free lunch)
• Free access to on-site company gym
• Health & well-being initiatives and programs
• Additional 'flexi-days' of leave acquired through tenure with the business
• Cashback discounts on a range of Insurance products through our Real Insurance brand
• Career development pathways and opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, easter show, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands include: Real Insurance, Australian Seniors, New Zealand Seniors, OneChoice, RSPCA Pet Insurance, Kogan Australia, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au