Engineering Manager - AI Platform

Engineering Manager - AI Platform

Full Time Opportunity

As Engineering Manager – AI Platform, you’ll lead a high-performing team building the foundation for scalable, secure, and ethical AI across Greenstone. You’ll shape and deliver internal tools — from prompt orchestration and model monitoring to retrieval-augmented generation (RAG) — enabling product teams to safely embed Generative AI.

Partnering closely with Product, Data, Risk, and Architecture, this is a hands-on leadership role focused on delivery, performance, and operational excellence.

Key Duties:

• Deliver reusable AI tooling: model registries, prompt managers, eval frameworks
• Champion technical excellence and responsible AI in production
• Build and mentor a team of engineers, fostering accountability and growth
• Own platform metrics, performance, and continuous improvement
• Collaborate with cross-functional teams to align on risk, security, and business outcomes

What are we looking for?

• 7+ years in software engineering, incl. experience in leading delivery teams
• Strong cloud-native experience (AWS preferred); modern dev practices
• Experience building/integrating AI/ML pipelines (esp. GenAI / RAG / LLMs)
• Familiarity with tools like LangChain, OpenAI APIs, Hugging Face, vector DBs
• Exposure to AI observability, model lifecycle mgmt, inference infra
• Clear leadership, coaching, and stakeholder engagement experience
• Bonus: Knowledge of DevOps, MLOps, application security or platform enablement

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

• A hybrid working week of in-house collaboration and working from home flexibility
• Your own parking space onsite, or an annual $1200 travel allowance
• Modern building facilities including a dedicated & subsidised on-site company café (weekly free lunch)
• Free access to on-site company gym
• Health & well-being initiatives and programs
• Additional 'flexi-days' of leave acquired through tenure with the business
• Cashback discounts on a range of Insurance products through our Real Insurance brand
• Career development pathways and opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, easter show, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands include: Real Insurance, Australian Seniors, New Zealand Seniors, OneChoice, RSPCA Pet Insurance, Kogan Australia, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au