Practice Nurse Manager/Practice Manager

About Us

Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.

The Role

We are looking for a Full Time Practice Nurse Manager/Practice Manger to join our Bateman’s Bay Urgent Care Centre to bring business improvements and business growth into our clinic. In this role you will manage and support our employees and Health Care Professionals. Reporting to the Regional Manager you will be responsible for dealing with all day-to-day operational requirements of running a professional Urgent Care Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements and managing the P & L’s.

As a highly experienced registered nurse you will be responsible for ensuring all patients that present to the Urgent Care Service are identified as being appropriate for the service, triaged promptly and provided with front line care in collaboration with the Urgent Care medical practitioner. 

Why join us?

• Top of Scope Practice: Enhance your skills with opportunities to perform suturing, plastering, and more. 
• Innovative Healthcare Model: Be part of an emerging and growing healthcare model, well-established in countries like New Zealand, the United Kingdom, with further investment recently announced by the Australian government. 
• Healthcare Leadership: Join the leading provider in this emerging part of primary healthcare 
• ForHealth Group branded uniform provided 
• Dental Discounts: Enjoy dental discounts for you and your family. 
• Join a high performing collaborative team

The Tasks

• Identify, review and trouble-shoot operational issues
• Identify areas of improvement and drive change
• Monitoring practice safety and standards across the clinic
• Provide exceptional customer service
• Ensure patient care is provided efficiently and effectively by managing varied clinical procedures as necessary
• Coach, train, and mentor the team, so that they can deliver the best clinical outcomes to all patients
• Responsible for Triage of all patients who present to Urgent Care by performing comprehensive and accurate nursing assessments. 
• Take appropriate action for any triaged patients who require escalation due to an emergency presentation or deterioration of illness or injury. 
• Demonstrate flexibility and adaptability for the dynamic Urgent Care environment. 
• Provide high quality person centred care activities relating to patient’s injury or illness in collaboration with the patients, families, carers and the medical practitioner. 
• Generate all rosters and monitor budgets
• Recruitment of Staff
• Ability to work within documented policies and procedures 
• Liaise with various stakeholders, including National Operations Manager, Regional Managers and internal stakeholders within the centre

The Successful Candidate

• Proven Leadership and Management experience in the healthcare industry
• AHPRA Registered Nurse
• Previous experience in triage in an emergency department, preferably 1 year minimum 
• 5 years’ experience preferred. 
• Ability to assess and recognise health deterioration and escalate appropriately. 
• Strong organisational and time management skills
• A passion for people and a personable approach
• Strong communication skills both verbal and written and a high level of critical thinking and customer skills. 
• Can work autonomously and delegate when appropriate. 

What we offer 

• 20% off dental treatments for you and your family
• Fitness Passport – discounted gym benefits for you and your family
• 24/7 access to our Employee Assistance Program(EAP)
• Provided Uniforms
• Free onsite parking
• Ongoing training, development and support
• Better work-life  balance - No more night shifts

Join us in creating a healthier Australia and be part of a company that values training, development, and internal promotion. If you're ready to be part of this first-class team, apply now!