Sales Specialist

Doctors’ Health Fund is the leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families.

We pride ourselves on our personal, expert service and providing extraordinary outcomes for new and existing members. This is a key role within our Sales team, to proactively sell private health insurance over the phone to new customers in the medical field by managing leads though inbound and outbound channels.

Sales Specialists are part of our front-line team and therefore need to be knowledgeable on our product, process, procedures and business rules as well as responsive to members’ needs and expectations. You will work in a supportive team and training will be provided.

This is a permanent, full-time role based in our Sydney team.

Key accountabilities include:

• Supporting doctors and their families to join our health fund by taking inbound calls and making outbound calls throughout the year, particularly during the key acquisition periods;
• Driving proactive retention of our current membership through outbound calls;
• Providing exceptional service with the goal of superior member satisfaction;
• Achieving sales growth and campaign targets; and
• Keeping up to date with all the latest product information and compliance.

The successful applicant will have:

• A friendly and approachable personality and a ‘can do’ attitude;
• Previous experience in a sales focused role;
• Exceptional verbal and written communication skills, including listening and effective questioning skills;
• An aptitude to learn with a willingness to be involved to learn and grow; and
• A desire to succeed with a drive to give whatever it takes to succeed!

Why work at the Doctor’s Health Fund?

At Doctors’ Health Fund, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

• Discount of 25% on Private Health Insurance, free Salary Continuance Insurance
• We value our people by offering an inclusive workplace with flexible work, career development and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.
• Your development is our priority and we have a variety of learning and development programs that will support you in your career.
• Employee Referral Program which rewards $5,000
• We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
• We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.

Please note: Doctors' health Fund is a vaccinated employer. Prior to the commencement of your employment by Doctors' Health Fund, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.