• On-going position
• Availability: During business hours, minimum one Friday per fortnight, other days as required
• Location:  Tasmania
• Help to save lives, build resilient communities and support people in disasters.

Why Choose to volunteer with Red Cross?

• You can help improve lives and create a positive impact in your community.
• It’s an opportunity to enhance your skills & knowledge & gain new experiences.
• You’ll be helping Red Cross to support vulnerable people across Australia.

The program

Independent wellbeing check calls are a Red Cross workforce support service that are made by trained volunteers.  The purpose of the call is to check on and support the wellbeing of Emergency Service workforce personnel after engagement.

Trained volunteers use Psychological First Aid to support the wellbeing of the Emergency Service workforce. The focus of independent wellbeing check calls is on workforce wellbeing and linking people with appropriate support.  These calls provide a platform for the workforce to share experiences, receive support, and provide operational feedback and suggestions for improvement at the end of their engagement.

Independent wellbeing check callers are volunteers who care about supporting the wellbeing of other Red Cross personnel.  All independent wellbeing check callers should reflect the Fundamental Principles of the Red Cross in their behaviour. 

The opportunity

This is a key volunteer role to support the wellbeing of the Red Cross Emergency Services workforce, assist with the delivery and support of the Independent Wellbeing Check service, liaise with the Centralised Emergency Response Team and IWC volunteers to ensure the smooth and efficient operation of the service.

The impact 

Red Cross recognizes that working in the emergency services field can be both mentally and physically demanding and therefore aims to minimize the personal impact on volunteers by providing this valuable follow-up service.

Independent Wellbeing Checks (IWC) are one of the tools Red Cross uses to ensure the support in returning to their normal routines by providing psychological first aid and promoting self-care over the phone. Red Cross is committed to continual improvement which sees the IWC team contribute to the identification and collection of thematic operational learnings and sentiment which inform review and improvement activities.

Application requirements

For this role you will be required to undertake a National Police Check, which will be organised through Red Cross. 

The role will also require you to hold or apply for a Working with Children Check.  Red Cross can assist you to apply for this check.  You will also be required to complete Children Safeguarding reference checking and completing the learning modules and specific trainings.

You need to have a proficient level using computer and technical abilities.

To submit this an application you will need to upload a recent copy of your CV and/or provide details for two professional references.

Further information

To find out more about this opportunity please contact the Workforce Wellbeing Officer, Audrey Bui at iwc@redcross.org.au 

Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/