Position Description

Position Summary

The purpose of the Merchandise Sorter role is to sort and grade donated and recycled merchandise. The role reports to the Team Leader to ensure a consistent supply of quality merchandise that meets Australian Red Cross shop requirements.

Position Duties

Key Responsibilities / Accountabilities

• Assist the Team Leader to implement and improve quality control processes to meet business objectives
• Sort and grade donated and purchased recycled merchandise according to set standards and shop requirements
•  Assess garment quality and suitability and address any quality issues with the Team Leader
• When required, supervise a team of volunteers and provide training
• Work to volume and category targets set by the Team Leader and provide explanations for any variance
• Undertake administrative tasks, including stock control, stock take and reporting on production
• Attend orientation, training and meetings when required
• Replenishing stock levels for bulk reserve
• General storeroom duties
• Understand and apply Australian Red Cross retail policies and procedures.
• Instill a focus on merchandise loss prevention
• Perform other tasks and activities associated with this role as required

Key Relationships

• Australian Red Cross Retail department
• Australian Red Cross volunteers

Person Requirements

Key Behavioural and Technical Capabilities

• Strong eye for fashion and trends
• Appreciation of quality control standards and processes
• Detail-oriented, organized and able to work at fast pace to meet deadlines
• Excellent interpersonal and communication skills with ability to build and maintain relationships at all levels and communicate effectively
• Ability to understand and relate to shop needs
• Physically able to work in a warehouse environment, including standing for long periods of time

Experience

• Experience working both independently and within a team; experience working with volunteers would be an advantage
• Knowledge of Australian fashion industry and brands
• Demonstrated time management skills and dedication to improving efficiencies

Wellbeing, Health & Safety

It is our vision to be harm free and committed to providing and maintaining a safe and healthy environment for volunteers, members, staff, contractors, clients, customers, and others who may be involved in our work. Our Wellbeing Health and Safety direction is aimed at building a ‘safety mindset’ into our daily work, assessing and reducing risk, reporting hazards and incidents, and providing Red Cross people with a positive, healthy workplace.

• Identify and understand the current and future risks involved in undertaking your role and service delivery activities, then competently manage those risks so that everyone is safe.
• Comply with the Work Health and Safety management system.

Our Commitment

At Australian Red Cross we:

• Adhere to the 7 fundamental principles of Red Cross
• Act at all times in accordance with Australian Red Cross Code of Conduct (Our Code) and Child Protection Code of Conduct and applicable policies
• Strive to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.