• Ongoing role 
• Weekdays 
• Must be able to commit to at least one shift per week on a regular basis  
• Please list your times and days of availability on the application form

Why Choose to volunteer with Red Cross?

• You can help improve lives and create a positive impact in your community
• It’s an opportunity to enhance your skills & knowledge & gain new experiences
• You’ll be helping Red Cross to support vulnerable people across Australia

The Program

The Meet ‘n’ Greet Front Reception Area at the Bundaberg Base Hospital assists patients (and their visitors) by directing or escorting them to their destination within the hospital and provides information to family members and visitors needing to find the whereabouts of patients. 

This position suits someone over the age of 18 years. 

The Opportunity

Be part of the friendly and welcoming team at the Bundaberg Base Hospital. We look for good listeners with great communication skills to provide support and information to hospital patients and their visitors about the services and facilities within the hospital.

Duties Include: 

• Work within the guidelines of the Hospital policies and procedures, including the wearing of a face mask while on shift 
• To communicate respectfully with all individuals including patients, customers and staff 
• Provide information to visitors about the hospital services and facilities 
• Escort patient and visitors to various wards and department, as required 
• Respond to general enquires about local amenities, including hospital cafeterias, rest rooms, local coffee shops, taxis, public transport and parking 
• Reassure people if they appear distressed or confused 
• Maintain the Meet and Greet front reception day books 
• Follow direction of the Hospital Volunteer Services Coordinator 

Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network. 

The Impact 

As a volunteer, you will provide support for recipients of the service to find their way around the hospital. You will have the opportunity to learn from many people’s diverse history and knowledge, as well as feeling the satisfaction of giving back to others. 

Application requirements

For this role you will be required to undertake a National Police Check, organised through Red Cross. 

Please note - if you are successful in the role you will need to undertake further onboarding checks and induction with the Bundaberg Base Hospital - including a Working with Children Check (blue card) mandatory training (health service induction, fire safety, infection control and code of conduct) and immunisation. The hospital will cover all costs.

Further Information 

To find out more about this opportunity please contact the Community Mobilisation Team on  1800 833 489 or via email qldvolunteer@redcross.org.au       

Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/