Manager - Emergency Workforce

• Full time, 24 month contract
• Flexible location + hybrid working arrangement
• Work for the world’s largest humanitarian organisation

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Manager – Emergency Workforce is responsible for overseeing the development, training, and engagement of a nationwide workforce capable of rapidly responding to multiple disasters simultaneously. In this role you will lead a team who are responsible for the development and delivery of training programs, workforce engagement activities, and records management.

Day to Day you will

• Lead a team of geographically based team members, responsible for training development, delivery, workforce engagement, and records management.
• Provide guidance, mentorship, and support to team members to ensure high performance, consistency and efficiency.
• Oversee the establishment, improvement and maintenance of a comprehensive training systems and programs for emergency response volunteers across the country.
• Foster a culture of readiness and commitment among the workforce through regular exercises, workshops, and engagement activities.
• Develop and implement engagement strategies to maintain high levels of motivation and preparedness among the emergency response workforce.
• Analyse assessment results and implement necessary improvements and corrective actions.

What you will bring

• Substantial experience in leadership roles within emergency services, disaster response, or volunteer management, with a focus on workforce development and readiness.
• Demonstrated ability to successfully lead and motivate teams in fast-paced, high-stress environments, with a commitment to fostering a culture of excellence, innovation, and continuous improvement.

• Extensive experience in integrating and optimising systems for onboarding, training, and compliance, ensuring seamless processes that enhance workforce efficiency and adherence to organisational standards.
• Proven ability to operate under limited direction from senior employees and lead, motivate, and develop a diverse team of professionals.
• Substantial knowledge and skills in assessing training needs and workforce readiness, and in developing effective training solutions.
• Strong capability to work with various stakeholders and build collaborative and innovative culture.
• Proven success in adapting and adjusting plans and engagement strategies to meet evolving needs and emerging challenges.

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the Social, Community, Housing and Disability Award – Level 6.

Applications close:  9am Wednesday 22 January 2025

For any enquiries, please contact Amanda Aridi at aaridi@redcross.org.au – please note this is only for enquiries, all applications must be submitted through our website for consideration.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref # 11876