Support Officer - Emergency Services
Milton QLD 4064, Australia
Req #11577
Friday, 22 November 2024
- Casual hours
- Milton location
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Support Officer plays a critical role in assisting Red Cross Emergency Services during disaster response to address immediate community needs. This dynamic position demands flexibility, adaptability, and a commitment to continuous learning in a fast-paced, evolving environment. Additionally, the role provides opportunities to contribute to community preparedness, recovery, and resilience initiatives as needed.
Key responsibilities include:
- Providing psychological first aid to individuals and communities affected by disasters.
- Supporting the Red Cross Incident Management Team through workforce deployment and logistical coordination.
- Assisting in the preparation and maintenance of reports for internal and external stakeholders.
- Supporting Emergency Services workforce compliance and capability development through training initiatives.
- Supporting Emergency Services liaison activities by collaborating with internal and external stakeholders.
- Performing general administrative tasks and conducting data analysis to support decision-making.
The ideal candidate is highly organized, adaptable, and motivated to undertake diverse responsibilities that enhance disaster response, recovery, and resilience efforts.
About you
- Demonstrated ability to work collaboratively with a diverse range of stakeholders; a strong team player.
- Experience in project management or contributing to project-based work.
- Strong administrative skills with the ability to manage and analyse large databases to support Emergency Services operations and reporting.
- Well-developed problem-solving skills with the ability to work independently.
- Exceptional attention to detail and a willingness to learn new systems or processes as needed.
- Flexibility and adaptability to thrive in a fast-paced environment.
- Proficiency in using software applications, including Microsoft Excel, databases, mobile/tablet applications, and the Microsoft Office suite.
- Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing.
- Proven organizational and time management skills with the ability to prioritize tasks and manage competing demands effectively.
- Working with children check (blue card) is essential
We are currently recruiting 6 casuals to join our Red Cross Emergency Services team. The responsibilities outlined above represent the collective skills and experience required across these positions. Including a cover letter with your application highlighting your specific strengths and experience relevant to these responsibilities is strongly encouraged.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Hourly rate from $37.36 + casual loading + superannuation + access to salary packaging.
For additional enquiries, please contact Aveen Faik on 07 3367 5635 for a confidential discussion.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Applications close 8th December 2024
Job Ref #: 11577
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Other details
- Job family Emergency Services
- Job function Individual Contributor
- Pay type Hourly
- Milton QLD 4064, Australia