Senior Officer - Migration Support Program
Melbourne VIC, Australia
Req #11551
Thursday, 14 November 2024
- Full time position
- Max term contract until 30 November 2025
- Flexible location
About Us
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The role will support the Humanitarian Settlement Program (HSP) in achieving its aims by developing positive and enduring relationships with internal and external stakeholders, enabling our service delivery teams to achieve positive and durable outcomes for clients and communities. The role will act as a key point of contact and coordination for contract operations for the Department of Home Affairs, including reporting, assurance, change management, and humanitarian diplomacy. In addition to supporting contract operations, this position will support our continuous improvement in identifying and coordinating a range of project initiatives.
The role is required to exercise initiative and judgment (where practices and direction are not always clearly defined), reflect the client and community voice in decision making, building an evidence base of impact and ensuring a strong external focus.
What you will bring
- Sound technical and practical knowledge and expertise in contract management and expertise in managing moderately complex projects.
- Excellent verbal and written communication and interpersonal skills including negotiation, mediation, conflict resolution, report writing skills
- Ability to build strong relationships with our teams, the Department of Home Affairs, and other stakeholders to realise customer-centric solutions. Take ownership and identify solutions rather than waiting for others to take the lead
- Ability to work with and lead teams and people from diverse backgrounds and create a collaborative working environment to work towards common goals (both internally and with external partners)
- Sound understanding of vulnerabilities experienced by migrants in the Australian context
- A current Working With Children’s Check and driver’s licence are mandatory
Why work with us?
Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.
Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award – Level 5.
For additional enquiries, please contact Jeremy Leonard on 0435 015 262 for a confidential discussion.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Applications close: Thursday 28th November 2024
Job Ref #: 11551
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Other details
- Job family Migration Support
- Job function Individual Contributor
- Pay type Salary
- Employment indicator Labour Hire
- Melbourne VIC, Australia