Case Worker - Immediate Housing Response for Families (Townsville)

Townsville QLD, Australia Req #11609
Thursday, 31 October 2024
  • Townsville location
  • Full time hours
  • Maximum term until 30 June 2026
  • Work for the world's largest humanitarian movement

About us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Red Cross has been successful in receiving additional funding to expand our homelessness programs in Townsville, allowing us to further grow our teams that provide support to people who are experiencing homelessness, or at risk of homelessness.

The Immediate Housing Response for Families (IHRF) program responds to the unprecedented challenges in housing affordability and the private rental market. IHRF is for Queensland families experiencing or at risk of homelessness, who are living in unsuitable accommodation including sleeping in their cars and in tents.

The purpose of the program is to deliver an immediate accommodation response to assist families in temporary and short-term accommodation, to transition to longer-term housing. This position is both office and community based.

What you will bring

  • Sound casework/ case management experience including holistic assessment of client needs and development of case plans
  • Experience in working with marginalised people in the community
  • Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
  • Application of knowledge, skills and experience in a variety of client practice approaches and frameworks
  • Well-developed interpersonal and written communication skills
  • A current Working with Children check (Blue Card)

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84 + superannuation + access to salary packaging.

For additional enquiries, please contact Maria Smith on 0404 273 465 for a confidential discussion.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates on this occasion.

Applications close at 11:55PM AEDT on 28 November 2024.

Job Ref #: 11609

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
 
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. 

Other details

  • Job family Case Management
  • Job function Individual Contributor
  • Pay type Salary
Location on Google Maps
  • Townsville QLD, Australia