Assistant Support Worker - MSP

• Join the world's largest humanitarian movement and support refugees and humanitarian entrants
• Multiple Casual roles available
• East Perth location

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Working within our Humanitarian Settlement Program, the Assistant Support Workers are integral members of our Humanitarian Settlement Program (HSP) team, bringing cultural knowledge and fluency to support newly arrived humanitarian entrants to settle and orientate to life in Australia. The role is responsible for providing information, education, and practical support services to HSP clients, maintaining client data and various administrative tasks.

As part of a collaborative team, Assistant Support Workers work closely with Case Managers and other Red Cross staff to assist clients in achieving their outcomes.

Fluency in Arabic, Dari, Chin, Karen and Tigrinya is essential for this role

About you

You will demonstrate:

• Communication and interpersonal skills to communicate effectively with internal and external stakeholders
• Fluency in Arabic, Dari, Chin, Karen and Tigrinya
• Understanding of the refugee and asylum seeker service needs
• Demonstrated cultural competence and the ability to work with people from diverse backgrounds
• Organisational and time management skills
• Ability to work under general guidance from senior employees and able to collaborate with the team to complete delegated tasks
• Basic records management and general office administration
• Basic proficiency in MS Office or similar software and experience using databases
• Experience in community services and working with staff and clients from cultural and linguistically diverse backgrounds with respect and humility is desirable
• Lived experience of migration or forced displacement is desirable

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 2. $33.42 per hour + casual loading + superannuation + access to salary packaging options.

To find out more about this opportunity please contact Rhiannon Lawrence on 0416 158 171 or wamsphsp@redcross.org.au.

Applications must be submitted online prior to 11:55pm on Thursday 17 October 2024 to be considered for this role.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates on this occasion.