Case Worker - Street to Home & After Hours Outreach
Townsville QLD, Australia
Req #11584
Tuesday, 1 October 2024
- Casual hours
- Townsville location
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Street to Home and Afterhours Outreach Programs support people who are sleeping rough or experiencing chronic homelessness in the Townsville area, to move into stable long-term housing. The program is based on a case management model to help clients to make long term life-style changes so they can successfully participate in community life, education, and employment where appropriate. In this role, you will provide mobile, outreach and centre-based case management support to individuals and families experiencing vulnerabilities in Townsville. You will operate from a strength based and capacity building framework to ensure the promotion of social inclusion, human rights, participation and consumer choice. (This position is both office and community based).
The Afterhours Outreach roster has shifts that consist of:
6.00am – 2.00pm Monday to Friday
3.00pm - 11.00pm Monday to Friday and
6.00am – 12.00pm Saturday and Sunday.
6.00am – 2.00pm Monday to Friday
3.00pm - 11.00pm Monday to Friday and
6.00am – 12.00pm Saturday and Sunday.
What you will bring
- Sound casework/ case management experience including holistic assessment of client needs and development of case plans
- Demonstrated ability to work directly with clients at risk of homelessness who have complex needs
- Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
- Well-developed interpersonal and written communication skills
- Computer literacy, with proficiency in the Microsoft office suite
- Working with Children Check (Blue Card)
- Australian drivers licence
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your pay, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Hourly rate from $43.09 + superannuation + access to salary packaging.
For additional enquiries, please contact Emily Stackhouse on 0410 626 729 for a confidential discussion.
Whilst we appreciate interest in our roles, we will not engage with or accept candidates from agencies or consulting firms on this occasion.
Applications close at close of business 14 October 2024
Job Ref #: 11584
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Other details
- Job family Case Management
- Job function Individual Contributor
- Pay type Hourly
- Townsville QLD, Australia