Case Worker - Community Programs

• Fixed term role until 30th June 2026
• Full-time hours
• Based in Aitkenvale

About us 

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

Immediate Housing Response Program

The Immediate Housing Response program responds to the challenges faced by the housing market and homelessness specialist accommodation providers in the economic climate. The program aims to provide case management support alongside immediate crisis accommodation support for singles and couples experiencing homelessness within a client led-case management model.

About the role 

In this role, you will work at the Hub, and other Red Cross Homelessness and Housing Services to provide assessment and referral support alongside streamlined case management to individuals and families. You will operate from a strength based and capacity building framework to ensure the promotion of social inclusion, human rights, participation, and to achieve positive and sustainable outcomes.

What you will bring

• Sound casework/ case management experience including holistic assessment of client needs and development of case plans
• Experience in collaborating with marginalised people in the community
• Experience in collaborating competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
• Proven ability to provide high quality, specialist casework support and case management
• Application of knowledge, skills, and experience in a variety of client practice approaches and frameworks
• Well-developed interpersonal and written communication skills

Mandatory requirements for this role

• A valid Queensland Working with Children Check (Blue Card)
• A current Australian Driver Licence

Benefits that act for you, while you act for humanity. 

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. 

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience, and mindfulness, as well as access to guided meditation and other wellbeing programs. 

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options. 

Career development: Access to ongoing learning, training, and development courses 

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84 FTE + superannuation + salary packaging.

Applications close: 8^th May 2025

For any enquiries, please contact Sonali Viyyapu on 0407 148 975 - please note this is only for enquiries, all applications must be submitted through our career’s website for consideration.

Applications will be reviewed as they are received and the application closing date may be brought forward, therefore you are encouraged to apply as soon as possible.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

Job Ref #: 12389