Case Worker - Birth Family Advocacy Support Service

• Maximum term opportunity until 30^th June 2026.
• Full time hours
• Located in Canberra
• Work for the largest humanitarian movement

About Us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

This position is responsible for providing information and advocacy support to families engaged with the Service, and supporting a team of volunteers, as well as mentoring & guiding team members. This position will also assign referrals to case workers in the team and work closely with the Manager to review case allocation and workflow.  

This service supports Birth Families with a diverse range of cultural backgrounds where there are children and young people at risk of or who have entered the care system. Elements of the role include direct client support, stakeholder engagement, and volunteer leadership.

What you will bring

• Provide information and advocacy support to birth families involved with Child and Youth Protection Services and the Children’s Court.
• Ability to develop and maintain collaborative relationships with relevant stakeholder and clients.
• Demonstrated leadership and management experience with both staff and volunteers.
• Previous experience in case work including preparing written materials to support birth families.
• Ability to facilitate workshops and presentations of the program to both clients and stakeholders.

An Australian driver’s licence and Working with Vulnerable People Check are mandatory requirements of this role.

Benefits that act for you, while you act for humanity.

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options.
Career development: Access to ongoing learning, training, and development courses.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Competitive salary + superannuation + access to salary packaging.

For additional enquiries or further information, please contact Jessi Claudianos on 0421 958 996 for a confidential discussion.

Applications close: Tuesday 6^th May 2025

While we appreciate all interest in our organisation, we will not engage with or accept candidates from agencies or consulting firms on this occasion.

Job Ref #: 12384