Support Officer - Aged Care

• Based in Holder ACT
• Part time 7.6hrs p/w
• Max term contract until 30 June 2025

About Us 

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

About the role 

This role works within our Australia Red Cross Meals on Wheels program in ACT. This is a dynamic role which requires you to work well as part of your small local staff team, engage with volunteers and work with your remote team members in similar services in other states.  

A typical day will see you: 

• pack meals, re-stock freezers 
• provide a welcoming and supporting environment to volunteers,  
• interact with clients to take orders or assist them connect with other services 
• putting through orders to suppliers 
• making orders, maintaining accurate record keeping, while also providing remote support to your counterparts in Tasmania.  

What you will bring 

• Willingness to complete each part of the role dependent on the needs of the team  
• Ability to manage competing priorities while maintaining your calm and cooperative spirit.  
• Demonstrated client centred approach to your work and interactions  
• Ability to support and coach volunteers  
• Demonstrated ability to think outside the box to resolve to volunteer and client concerns  

Why work with us?  

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Benefits that act for you, while you act for humanity 

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. 

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs. 

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options 

Career development: Access to ongoing learning, training, and development courses 

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award – Level 3. Salary from $73,823.36 FTE + superannuation + salary packaging. 

For additional enquiries, please contact Andrew Peverell on 0437 206 566 for a confidential discussion. 

Applications close: Thursday 3^rd of April 2025

Job Ref #: 12131