Support Officer - Emergency Services

About Us 

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

About the role 

The Support Officer – Emergency Services (ES) State & Territory (S&T) contributes to our strategic impact of supporting communities to prepare for, respond to and recover from disasters. The focus of the role may be across one or more areas of emergency services work including operational requirements, project work, volunteer engagement and community development work.

What you will bring

• Contribute to the development and implementation of project plans. Undertake project-related tasks
• Ensure effective data collection, and monitoring and evaluation of relevant project activities to achieve strategic impact. Support consistent reporting data quality and analysis. Manage record keeping of critical documentation including decision and risk logs and knowledge base materials
• Work to ensure compliance with Red Cross policy and relevant legislation to deliver on the effective management of project/s
• Support Emergency Services personnel to participate in engagement activities with local community groups, agencies and committees, seeking ways to ensure connection between local volunteers and Red Cross Emergency Services programs
• Provide administrative and logistics support as required
• A current Working With Children’s Check is mandatory

Why work with us?  

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Benefits that act for you, while you act for humanity 

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. 

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs. 

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options 

Career development: Access to ongoing learning, training, and development courses 

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award – Level 3. Salary from $73,823.36 FTE + superannuation + salary packaging. 

For additional enquiries, please contact Tania Allen on 07 3367 4761 for a confidential discussion. 

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

Applications close: Friday 28th February 2025

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier 

Job Ref #: 11491