Support Worker - Bilingual

Canberra ACT, Australia Req #12109
Wednesday, 12 February 2025
  • Permanent position
  • Full time hours


About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.


About the role

Bilingual Support Workers are integral members of our Humanitarian Settlement Program (HSP) team, bringing cultural knowledge and fluency to support newly arrived humanitarian entrants to settle and orientate to life in Australia.


This position is for someone who has proficiency in both written and spoken Arabic and who has lived or acquired cultural understanding of Arabic speaking communities, their identity and experiences.


About you

  • Understanding the cultural, political, and historical experiences of the people of Syria, Iraq, and the Occupied Palestinian Territories
  • Confidence conversing in English to other professionals in private and public settings
  • Understanding of the needs of humanitarian migrants who have experienced multiple and complex vulnerabilities
  • Understanding the importance of managing time in a client service organisation and collaborative team structured working environment.
  • Demonstrated competence in using essential business software (Microsoft Office) and mobile technologies to retrieve and record information and communicate effectively with others in Red Cross and external to Red Cross, including clients.

An Australian Driver's License and Working with Children are mandatory requirements for this role


Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options.
Career development: Access to ongoing learning, training, and development courses.


Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Salary from $73,823.36 + superannuation + access to salary packaging.

 

For additional enquiries, please contact Ussama Abuassa on 0405 875 037 for a confidential discussion.

 

Applications close: Wednesday 26th February 2025.

 

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion

 

 

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
 
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. 

Other details

  • Job family Migration Support
  • Job function Individual Contributor
  • Pay type Salary
Location on Google Maps
  • Canberra ACT, Australia