Venue Manager

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly situated in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse experiences for our guests.

Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences. With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special. 

Purpose

As the Venue Manager, your role entails the meticulous crafting of an environment where every detail is thoughtfully considered, ensuring seamless operations, impeccable Food and Beverage management, and the highest level of client satisfaction. Central to your responsibilities is the task of building and nurturing client relationships, which are integral to driving repeat business.

Primary Responsibilities

• Oversee all operational aspects of the Food & Beverage venue and develop innovative and insightful strategies for optimising guest experience and revenue growth opportunities
• Leverage your extensive expertise to guide and mentor your team, ensuring they consistently craft memorable moments
• Collaborate closely with the Head / Executive Chef in creating menus, wine lists, and beverage offerings
• Manage all administrative and planning aspects of the department, including but not limited to scheduling, reporting, package and promotion development, recruitment, personnel management, inventory management, and ordering

Skills and Experience

• Prior experience within leadership and a strong Food & Beverage background
• Robust leadership skills to engage, inspire, and cultivate your team, fostering a positive workplace atmosphere
• Proven track record in managing budgets, overseeing inventory, and creating staff schedules
• Effective communicator with adept skills in stakeholder management, both internally and externally
• Flexibility to accommodate a varied work schedule, including mornings, evenings, weekends, and public holidays
• Exceptional organisational skills with a knack for prioritisation and a keen sense of urgency
• Demonstrated ability to maintain composure and effectiveness when faced with high-pressure situations
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.