Spa Therapist

At Vie Spa, we are passionate about creating unforgettable experiences that soothe the spirit and rejuvenate the soul. Located within the Pullman Port Douglas Sea Temple Resort & Spa, part of the world's largest hospitality group Accor, our award-winning spa offers a tranquil haven in one of Australia's most breathtaking destinations.
 

At Vie Spa at Pullman Port Douglas Sea Temple Resort & Spa

• You will be working with two leading natural beauty brands – iKOU and Pevonia
• Access to paid training from both product suppliers and our exceptional in-house Trainer
• The opportunity to learn, upskill, and grow your beauty career
• Luxurious facilities, including eight treatment rooms, two Vichy shower rooms, couple’s suites, and electric massage beds in every room
• A warm and welcoming environment where genuine service and guest care come first
• Being part of Accor's global network, with endless career pathways and benefits

Purpose

As a Spa Therapist, your role is to curate deeply calming and personalised experiences for our guests. With your dedication to exceptional customer service and expert knowledge, you'll deliver treatments that promote relaxation, well-being, and a sense of rejuvenation.

Primary Responsibilities

• Deliver an array of indulgent treatments – from relaxation massages, pregnancy therapies, and hot stone treatments to facials, body therapies, pedicures, and signature spa packages
• Build a deep understanding of our iKOU and Pevonia product ranges and the services we offer, tailoring every experience to each guest’s unique needs
• Provide warm, genuine service with a professional charm that makes every guest feel truly cared for
• Maintain the spa’s serene environment, ensuring treatment rooms and guest areas are always immaculate and fully stocked
• Confidently manage appointments, payments, and administrative tasks with ease
• Share personalised home care recommendations with guests while naturally meeting retail targets

Skills & Experience

• Hold a Diploma or Cert IV in Beauty Therapy or Massage
• Impeccable grooming, presentation, and thoughtful communication style
• Strong time management skills with the ability to adapt treatments to suit each guest
• Calm, confident, and composed under pressure
• A positive, proactive attitude with previous Hotel or Resort Spa experience preferred
• Availability to work weekends and late shifts to meet guest needs