Rooms Division Manager

Are you ready to take the next step in your hospitality career? Pullman Quay Grand Sydney Harbour is seeking a dynamic and experienced Rooms Division Manager to lead our Front Office and Housekeeping teams.

Perfectly located in Circular Quay, our property offers breathtaking views of the Sydney Opera House and Sydney Harbour Bridge. We provide a unique blend of luxury hotel rooms and strata apartments, catering to both short-term guests and long-term residents.

Why Join Us?

• Prime Location – Work in the heart of Sydney with iconic landmarks at your doorstep.
• Career Growth – Be part of a leading hospitality brand with strong development and progression opportunities.
• Supportive Leadership – Report directly to the General Manager, gaining exposure to high-level hotel operations.
• Dynamic Team – Lead a passionate and dedicated team committed to delivering outstanding guest experiences.

Key Responsibilities:

• Oversee and manage Front Office and Housekeeping operations to ensure exceptional guest service.
• Lead and develop teams, fostering a culture of excellence and accountability.
• Monitor guest satisfaction and implement strategies to enhance the guest experience.
• Ensure compliance with brand standards, hotel policies, and health & safety regulations.
• Work closely with the General Manager to coordinate services for long-term residents.
• Manage departmental budgets, control expenses, and optimise operational efficiency.
• Collaborate with other departments to ensure seamless hotel operations.

What We’re Looking For:

• Previous experience as a Front Office Manager, Housekeeping Manager, or Rooms Division Manager in a luxury hotel environment.
• Strong leadership skills with a hands-on approach and a passion for hospitality.
• Excellent problem-solving abilities and a commitment to delivering high-quality service.
• Familiarity with hotel systems (e.g., Opera PMS) and proficiency in financial and operational reporting.

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

If you’re ready to bring your expertise to a prestigious harbourside hotel, apply now and take your career to the next level!