Conference and Events Coordinator

Mantra Mooloolaba Beach has prime position on the busy Mooloolaba beachfront, less than 90 minutes north of Brisbane. Its roomy apartments and proximity to shops and cafes below, makes the Property a family favourite holiday destination. There is plenty to do in and around Mooloolaba and the Sunshine Coast on your days off; from surfing, abseiling and rock climbing, to exploring Australia Zoo, visiting the local markets, or simply relaxing on the beach.  

Purpose

As our Conference & Events Coordinator, you will assist with the smooth and profitable running of the Conference & Events Department. The role involves enquiry handling, proactive and reactive sales, and collaborating with clients, suppliers, colleagues, and management to create successful corporate events and experiences. You will also play a key role in the day-to-day operations of events, ensuring seamless execution, coordination of resources, and maintaining high standards of service throughout the event process.

Primary Responsibilities

• Work closely with clients throughout the entire event process, from initial planning and site inspections to event coordination and post-event follow-up
• Coordinate room setups and resets, ensuring all spaces meet client specifications and are prepared according to the event schedule 
• Oversee event operations, ensuring the seamless execution of the event order and consistently meeting client satisfaction standards 
• Assist with catering arrangements, including coordinating morning and afternoon tea, ensuring timely service and maintaining high client satisfaction 
• Coordinate logistics, managing equipment, contractors, resources, and personnel involved in supporting the event 
• Proactively identify and resolve any issues that may arise during the event 
• Drive revenue growth through proactive sales techniques

Skills and Experience

• Past experience in a similar role, demonstrated precision in coordination and providing exceptional customer service while exceeding expectations
• Proficient in negotiating with suppliers, vendors, and clients to establish favourable terms that benefit all parties involved
• You foster a can – do approach with impeccable attention to detail and exceptional time management skills
• Previous operational experience in a dynamic food and beverage operation and proficiency in iVvy is highly regarded
• Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays as required

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.