Food and Beverage Attendant / Room Attendant

Purpose

As Food & Beverage Attendant / Room Attendant, you will play a crucial role in our day-to-day operations, seamlessly transitioning between the Housekeeping and Food & Beverage department. Your commitment to delivering exceptional service, coupled with your genuine care for our guests, will shine through in each department you work.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Use cleaning materials and chemicals with care, adhering to safety protocols to maintain a secure environment
• Offer personalised food and beverage suggestions, whether in our outlets or during events leaving a lasting impression on our guests
• Proactively source information to expand your product knowledge
• Be the go-to source for information on neighbourhood hotspots and must-visit gems
• Confidently communicate with both guests and colleagues enabling seamless teamwork

Skills and Experience

• Previous experience in a customer facing hospitality role is a plus
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Genuine passion for guest care, engaging with patrons and collaborating within a team of diverse professionals
• Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
• Strong work ethic, reliable and a commitment to excellence
• Your problem-solving skills and unwavering positivity come into play when challenges arise, as you transform obstacles into opportunities

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.