Key Account Manager

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world. 

Purpose

This role drives performance across the leisure and corporate segments for our Accor Apartments & Realty portfolio of properties. The role will focus on developing and implementing strategies for the leisure market segment and designated key accounts and developing new opportunities for both leisure and corporate market segments. Hybrid working arrangement offered. 

Location either Sydney or Gold Coast.

Primary Responsibilities

• Drive segment and account performance by strengthening relationships with our partners by acting as the key point of contact for the accounts in your designated portfolio. 
• Develop and implement account and action plans for accounts in line with Accor's commercial strategy
• Utilize regular data analysis to Identify opportunities for revenue optimization and incremental business and implement action plans accordingly. 
• Assist with developing a leisure activity & engagement calendar
• Analysing campaign performance using a data-driven approach and providing budget recommendations for hotel activations
• Represent Accor at regional and national Trade events, special events and networking functions
• Assist with tactical campaigns and marketing activations with partners.
• Contracting corporate accounts and assisting RFP season

Skills and Experience 

• Bachelor Degree in Business Management, Tourism or Hotel Management Preferred but not essential.
• Extensive hotel industry experience with excellent presentation skills and relationships with key industry bodies and agencies.
• Computer proficiency in Windows Office programs (Word, Excel, PowerPoint, Project, Outlook) and Salesforce web-based applications.
• Process and data-driven mindset with strong analytical thinking abilities.
• Previous experience with OTA’s (cost per click marketing) and Leisure Agencies preferred but not essential.

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.