Hotel General Manager

Set across 22 floors of architecturally designed calm and indulgence, A by Adina Sydney offers studio, one- and two-bedroom apartments all boasting magnetic city views through floor to ceiling windows and is home to the 2023 HM Awards – Hotel Bar of the Year winner, Dean & Nancy on 22.

Step inside A by Adina Sydney, and you’ll find that perfectly suited balance between a hotel and residential experience. This is the place where confident travellers choose to experience the best of both worlds. From those personal touches that make every day a bit more special, to all the freedom to stay your way. We like to call it Hotel Living. 

Our talented, fun and high-performing team, are now looking for a Hotel General Manager to lead our team in continuing to exceed, break and recreate industry standards when it comes to exceptional service - all at an ideal location in the heart and bustle of the Sydney CBD. 

Key responsibilities include:

• Develop and implement hotel-wide strategies that deliver products and services to exceed the needs and expectations of guests and provide a return on investment to the owner and TFE hotels
• Manage and implement the brand service strategy and brand initiatives
• Provide strategic leadership, playing a crucial role in guiding the property towards sustained success and growth.
• Responsible for setting the strategic direction and vision with owner reporting.
• Present monthly reporting package to the ownership team,
• Ensure the delivery of an exceptional Food and Beverage product and service that exceeds our guests’ needs including strong understanding of regulations and compliance requirements within the hospitality industry including liquor licensing, workplace health and safety standards, food safety regulations, and employment laws.
• Knowledge of Hospitality Industry General Award (HIGA), including its classifications, allowances, and conditions. Familiarity with the award's application. Ability to ensure all operations adhere to these standards to maintain a safe and compliant working environment.

Now, let's talk about you:

• A visionary leader with a minimum of 5-7 years’ experience managing a complex, medium to large-scale CBD property (190+ rooms)  
• Proven results in developing and delivering F&B strategies.
• Demonstrated achievements in delivering growth results in hotels and driving revenue
• Previous experience working in a centralised hotel management model
• Experienced in owner engagement, and monthly reporting.
• Strong commercial acumen with a proven track record in revenue management and driving top line sales
• Have an eye for detail and an analytical mind reviewing and compiling of financial reports and overall day-to-day financial processes
• An inspirational leader managing teams, building culture and working with regional peers.
• With a proven track record of developing and leading several head of departments, you bring a wealth of experience to the table.
• High standard of attention to detail and strong communication (written & verbal)
• Excellent personal presentation
• Full permanent working rights for Australia

Why TFE Hotels:

• Supportive, friendly team and company culture
• Global hotel discounts for you, your family and friends
• Travel and wellness discounts
• Paid Birthday leave to celebrate the day and eat cake
• Food and Beverage discounts.
• Leave options to attend to the things in life that are important to you
• Paid parental leave
• Go Global - International exchange opportunities.
• Learning, development, and career progression
• Community - Giving back out there, feels extra good here
• Recognition with your chance to shine

At TFE Hotels, we celebrate your uniqueness and promise to reward it with more opportunities for growth and fulfillment. So, dive in and find more as part of our leadership team at TFE Hotels!