IT Coordinator

We are seeking an IT Coordinator to provide essential support to our IT Director and technology leadership team. This dynamic hybrid role combines administrative responsibilities, finance and purchasing coordination, communication facilitation, and project management support. The ideal candidate will be organized, proactive, and tech-savvy, with strong communication skills and the ability to manage multiple tasks effectively.

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Key Responsibilities:

1. Administrative Support

o Manage Calendars & Scheduling: Arrange and coordinate meetings for the IT Director, including appointments with vendors and cross-departmental stakeholders.

o Email & Correspondence: Assist in managing email communications, responding on behalf of technology leadership, and handling external vendor inquiries.

o Travel Coordination: Organize travel arrangements and schedules for technology staff.

o Document Preparation: Create reports, presentations, meeting agendas, and minutes for technology-related meetings.

2. Finance and Purchasing Support

o Vendor Management: Coordinate with external vendors for quotes, service contracts, and maintenance schedules related to technology infrastructure and hardware.

o Purchasing & Inventory Tracking: Assist with obtaining quotes, creating purchase orders, tracking equipment orders, and maintaining inventory and shipping records.

o Budget Tracking: Monitor the technology department’s budget, manage invoices and purchase orders, and assist with annual budget preparation.

o Expense Reconciliation: Work with the finance team to reconcile monthly expenses, ensuring all technology-related purchases, subscriptions, and services are properly documented and accounted for.

3. Communication and Coordination

o Liaison Between Departments: Serve as the point of contact between the technology department and other teams (e.g., Teaching & Learning, Operations, Finance), fostering clear communication and collaboration.

o Support Desk Coordination: Assist in triaging support requests, assigning tickets to technicians, and ensuring timely follow-ups. Provide regular reports as required. Update and standardize technology-related guides and canned responses for the support desk system.

o Internal Communication: Draft internal memos, updates, and reminders about system upgrades, outages, or new technology implementations.

4. Technology Integrations and Project Support

o Project Management Support: Track technology projects, timelines, and milestones. Maintain project plans and ensure timely completion of tasks.

o System Rollout Assistance: Assist with the deployment of organization-wide technology rollouts, such as laptop ordering, firewall upgrades, and battery backup installations.

o User Device Governance: Monitor campus-level device assignments and run reports to identify misalignments or shortages.

o Lenovo Repair Coordination: Act as the liaison between staff and Lenovo repair services, managing warranty repairs, tracking repair requests, and ensuring timely updates to staff.

o Surveys and Feedback: Conduct surveys to gather feedback from staff, teachers, and students on the performance of technology tools and services.

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Qualifications:

o Proven experience in administrative support, preferably in a technology-related environment.

o Strong organizational and multitasking skills with attention to detail.

o Experience with project coordination or management is a plus.

o Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with project management tools (e.g., Smartsheet, Asana).

o Excellent written and verbal communication skills.

o Ability to work independently and manage time effectively.

o Experience with budgeting, purchasing, and vendor coordination is preferred.

History of our School:

OneSchool North America, founded in 2005, is a school system of excellence, comprised of 36 private schools located across Canada, the United States, and the Caribbean. Currently, the system provides over 1,100 students aged 8-18 with an outstanding and challenging education, using the latest in technology and teaching pedagogy. Staff have the opportunity to travel and collaborate with like-minded professionals from across the continent. OneSchool is one of the world’s largest and most comprehensive, truly global schools. With nearly 10,000 students, over 130 campuses, and approximately 2,500 staff operating across 20 countries, OneSchool’s global education ecosystem provides an environment in which our staff and students thrive. Over 200 of these staff work in the U.S., Canada and the Caribbean in close cooperation, sharing best practice, professional learning opportunities and resources.

Below are links with more information regarding our Schools and what we are all about.

Our Website: https://www.oneschoolglobal.com/

Working at OneSchool Global: https://www.youtube.com/watch?v=kDWZ7zPHAcg

Our Facebook: https://www.facebook.com/OneSchoolNACAR/

Our Twitter: https://twitter.com/oneschoolna?lang=en

OneSchool Global is an Equal Opportunity Employer